Question 1

Do I need technical skills to set up my booking page?

Accepted Answer

No. You add your services, set the hours each practitioner works, and Cadence builds your booking page for you. Most practices are taking online bookings the same afternoon they sign up.

Question 2

Can Cadence stop double-bookings across several practitioners?

Accepted Answer

Yes. Every booking checks the live availability of the room, the practitioner and any equipment before it is confirmed, so two clients can never land in the same slot.

Question 3

Does it work for a multi-location clinic?

Accepted Answer

It does. Add each location, assign practitioners to the sites they work at, and clients choose their location before they see available times.

Question 4

Will patients get reminders?

Accepted Answer

Automatic email and SMS reminders go out before every appointment, and clients can reschedule or cancel from the reminder — which cuts no-shows without any calls from your front desk.

Question 5

Can I collect intake forms or screening questions before the visit?

Accepted Answer

Yes. Attach an intake form or eligibility questions to any service, and clients complete them while they book. Answers land in the appointment before the client arrives.

Question 6

What does Cadence cost?

Accepted Answer

Plans start at $29 per month for a solo practitioner and scale with the number of practitioners. Every plan includes a 14-day free trial with no card required.

Question 7

Is my clients' information kept private and secure?

Accepted Answer

Every practice gets its own isolated database, data is encrypted in transit and at rest, and access is controlled by role. You stay the owner of your data and can export it at any time.

Question 8

Can I keep taking phone bookings as well?

Accepted Answer

Of course. Your team books from the same calendar your clients use, so phone, walk-in and online bookings all live in one place with no clashes.